Effective Date: 2019-09-05
The information you may give us could include categories such as, but not limited to, your name, work or personal address, e-mail address, phone number, financial information, Identification document, title, customer data, payment data, server/workstation data (Hostname, MAC-address, OS, 3d program, IP address), employee data, social media links, website user data, avatar, website URL, feedback, forum signature and forum posts.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.
We may automatically collect non-personal information about you such as your country, operating system, screen resolution, internet browser or the website from which you landed on our website and your interactions with the website such as clicks, scroll, etc. You cannot be identified from this information and it is only used to assist us in providing an effective service on this website.
To improve our software and give our users a better experience we may collect non-personal, anonymous usage data when you use our software. Such as, but not limited to, country, operating system, screen resolution, Craft software version, crash reports and interactions with its user interfaces.
As we work closely with third parties we may receive information about you (including, for example, resellers, business partners, sub-contractors, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Cookies and website usage
To improve your experience on our website, we use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences.
We use your information to;
If at any time you wish us to stop using your information for any the above purposes, please contact us using the methods explained under How to contact us? We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.
We do and will not sell or rent your information to anyone.
Please note that some of our sites, products and services include links to sites, products or services of third parties that have privacy practices different from ours. If you submit personal information to any of those sites or services, your information is governed by the privacy statements of those third parties. In addition, the collected personal data may (occasionally) be transferred to selected third parties, which may be located outside of the Economic European Area (“EEA”) in relation to the services provided to you by us or by our agents and distributors. By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA or one of our service providers is in a country outside of the EEA. These third parties will not use your personal information for any other purposes than what we have agreed with them. We request those third parties to implement adequate levels of protection in order to safeguard your personal information. We respect your personal information and therefore, we will take steps to ensure that your privacy rights continue to be protected if we transfer your information outside of the EEA in this way.
In the event we go through a business transition, such as a merger, acquisition of another company, or sale of part or all of our assets, we may disclose your personal information to third parties and your personal data held may be among one of the assets transferred.
We retain your information for the period necessary to serve a legitimate purpose or as required by law. For instance, we delete any identification document copy directly once verified.
We would like to make sure you are fully aware of all your data protection rights.
Every user is entitled to the following:
Please note that we may not always be able to fulfill your request as there may be legitimate purposes, such as certain legal or statutory obligations, that require us to retain your information as stored or if we believe the change would cause the information to be incorrect.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details listed under “How to contact us?” below.
As appropriate, we may make changes to this Privacy Notice that will be posted online and, where appropriate, be sent to you by e-mail. Please check back frequently to remain aware of any updates or changes to this Privacy Notice.
We encourage you to first read our Privacy Principles, which contain additional information regarding our policies and procedures. If you have additional questions, or would like to submit a request under your data protection rights, you can reach us by email at email@example.com by phone at +46 31 352 2980 or by post at:
Craft Animations & Entertainment AB
414 51 Gothenburg
Please be aware that when we receive a formal written complaint regarding the processing of personal data, we try to resolve it directly with the person who has made the complaint, or with the data controller when we are acting as a data processor. However, as necessary, we will work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding our processing of personal data that we cannot resolve with a complainant directly.